Account and Security

Account Information

• Why can't I sign in to my account?
• How do I update my profile?
• How do i create an account?
• How do I change my password?
• How can I unsubscribe from Joe (Calls, Emails or Text)
• How do I verify my account?
• How do I close my account?
• How to Use the Search Feature?

Account Security

• How do I complete the Automated Verification Process?
• How can I retrieve my forgotten password?
• Staying connected to Joe Fortune
• What if I've forgotten my account number or registered email?
• Is Joe Fortune secure?
• How do I know my information is secure?
• Why do I receive a security alert when using your site?
• How to handle suspicious messages
• Why Did I Receive a Text (SMS) Message?