What is verified by Visa?

Verified by Visa is a free program run by Visa that adds an extra layer of security to online credit-card transactions and requires an additional password associated with the customer's Visa in order to complete online purchases.

How does it work?
When making a transaction, you will be asked to enter your card details and deposit amount. After clicking the DEPOSIT button, you will be redirected you to your bank's website and asked you to enter the Verified by Visa password associated with your card. If you are not yet enrolled in the program, you may be asked to enroll.

Can I still deposit if my card isn't enrolled?
You can still make a deposit on Joe Fortune if you are not enrolled in the Verified by Visa program. However, during the deposit process a prompt may appear from your bank asking you to register. If you are asked to enroll, we recommend you to do so.

What if my bank doesn't support Verified by Visa?
If your bank does not support Verified by Visa, you will not be required to complete this portion of the deposit process and your transaction will complete as normal.

Why didn't I get directed to my bank's website?
If you do not get a prompt in the framed section of the deposit page, you may need to update your browser. Joe Fortune recommends using the latest version of Internet Explorer, Chrome or Firefox for maximum compatibility.

What if I'm still having problems?
If you're still experiencing any problems when making a deposit, please reach out to our Customer Service Team at 1-800-989-024.